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Frequently Asked Questions

Before Registering to Test

After Registering to Test

Scores and Score Reporting

Before Registering to Test

Question
What tests should I take?
Answer
Consult your academic advisor, a certification specialist from the school district in the county where you want to teach, or access the Web site for the Florida Department of Education’s Bureau of Educator Certification at www.fldoe.org/edcert. A valid Statement of Status of Eligibility issued by the Bureau of Educator Certification will also advise you of testing requirements.

See "Test Selection" for a list of all Florida Teacher Certification Examinations (FTCE) and Florida Educational Leadership Examination (FELE) test names and test codes. Please note that FTCE/FELE Customer Service cannot advise you about what tests are appropriate for you.

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Question
Where can I test?
Answer
See "Test Sites" for a list of the FTCE and FELE computer-based and paper-based testing locations, including test availability by test site. For paper-based testing, in addition to Regular Administrations, several Supplemental Administrations are offered at selected test sites for an additional charge.

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Question
When can I test?
Answer

Seating availability for both computer-based and paper-based testing is limited and offered on a first-come, first-served basis. During periods of increased demand, your first-choice testing site, date, or time may not be available. Examinees should register as early as possible to avoid potential scheduling conflicts.

Computer-based tests are offered at flexible times and locations throughout the year. See "Computer-Based Testing" for complete information.

See "Test Dates" for a list of FTCE and FELE test dates and registration deadlines for paper-based testing. All tests are offered on all test dates. In addition to Regular Administrations, several Supplemental Administrations are offered at selected test sites for an additional charge.

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Question
What if the date I want isn't available?
Answer

When registering online, you will see on-screen notification and instruction on how to proceed with registration. If you submit a registration application by mail requesting a date for which seating has been closed, FTCE/FELE Customer Service will contact you to reschedule your registration to the next available test date. There is an additional charge if you choose to move your registration from a Regular Administration to a Supplemental Administration.

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Question
What is the difference between Regular Administrations and Supplemental Administrations?
Answer
Supplemental Administrations are offered in addition to the regular test schedule as an option for examinees who are unable to take tests on one of the Regular Administration dates. Supplemental Administrations are offered at a limited number of test sites. Because these additional test dates require special arrangements, there is an added charge for this service. See "Test Sites" to learn which test sites are available for supplemental test administrations.

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Question
What tests can I take on the same day?
Answer
If you are registering for a computer-based test, you may register for one test per appointment. It may be possible to register for multiple appointments on the same day at the same testing center; however, there can be no guarantee that multiple appointments can be scheduled consecutively.

If you are registering for paper-based testing, see "Test Selection" for information about permissible combinations of tests on one test date.

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Question
Can I take my test on computer?
Answer
Yes. The FTCE and FELE are offered on computer at flexible times and locations throughout the year. For information about computer-based tests, including where they are offered and how to register, see "Computer-Based Testing."

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Question
How do I register to test?
Answer
To register online for computer-based and paper-based testing, see "Internet Registration" for instructions.

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Question
How can I obtain more Bulletins with applications?
Answer
To order a Registration Bulletin containing a scannable registration application, or to order just the scannable registration application, select "Print Bulletin and Forms (PDF)" and follow the instructions provided.

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Question
May I use a photocopied application or fax my application?
Answer
No. Photocopies and faxed applications cannot be processed in the registration system.

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Question
Why would an application be returned?
Answer
Applications that are incomplete, have errors, are received past a deadline, or include incorrect payment amounts are returned immediately, along with a letter explaining the reason(s) for the return and instructions for correcting any errors. You are responsible for completing and submitting your application correctly according to the instructions and the deadlines provided in the current FTCE/FELE Registration Bulletin. If you make errors on your application and it has to be returned to you, the delay may cause you to miss a registration deadline or lose an opportunity to have your first or second choice of test site. Sites fill up quickly; it is to your advantage to submit your application early.

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Question
Why does the FTCE/FELE registration application request my Social Security number and how will it be used?
Answer
In order to be eligible for certification, educator candidates demonstrate competency in general knowledge, subject area knowledge, and professional education by passing educator examinations. The Florida Teacher Certification Examinations (FTCE) and Florida Educational Leadership Examination (FELE) program collects examinees’ Social Security numbers (SSNs) via the registration application for these exams. The FTCE/FELE program uses the SSNs to match examinee scores with educator certification records that contain SSNs as required by Section 1012.56, Florida Statutes. Examinees’ SSNs are used for internal purposes only and are included on score reports released to institutions and school districts as designated by the examinee. SSNs are not released to other third parties.

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Question
The registration application asks for a Social Security number. What if I don’t have one?
Answer
Enter 999-99-9999. You must obtain a Social Security number as quickly as possible and notify FTCE/FELE Customer Service of the correct number. The Bureau of Educator Certification cannot record your scores for certification purposes until you have reported the corrected Social Security number.

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Question
Where can I obtain study materials?
Answer
The Department of Education has developed test information guides for each of the tests. The guides provide a general overview of the test, including the competencies and skills to be tested and a few sample test items. See "Test Information Guides" for ordering information.

The guides are not intended to replace course work. Examinees may locate reference materials for the test skills on the Internet, in libraries, and in college bookstores. You may consider attendance in college of education programs in Florida or Educator Preparation Institutes (EPIs). If you are enrolled at an educational institution, consult your academic advisor about appropriate course work. A list of Educator Preparation Institutes (EPIs) operated by various colleges in Florida is available at the Web address www.teachinflorida.com. You may wish to contact one of the EPIs for advice about registering for appropriate course work.

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Question
Can I bring a cell phone to the test site?
Answer
No, you may not bring a cell phone, or a wireless earpiece for a cell phone, to the test room or surrounding areas. A cell phone or any other electronic communication device, including any device with an on/off switch, is considered a prohibited aid. Lock your cell phone in your car before you enter the test room or surrounding areas. Suspected use of a cell phone during the test or in the vicinity of the test room may result in invalidation of the test score.

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Question
Can my requirement to take and pass the General Knowledge Test be waived?
Answer
If you have been notified through the Department of Education’s Bureau of Educator Certification that your certification requires you to take and pass the General Knowledge Test or any other certification examination, there is no provision in law to waive the test requirement. If you have questions, contact the Bureau of Educator Certification (see "Contacts").

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Question
I have a documented disability. Can the requirement to take a subtest of the General Knowledge Test be waived for me?
Answer
If the Department of Education’s Bureau of Educator Certification has stipulated that you must take and pass the General Knowledge Test or any other examination for certification in the state of Florida, there is no provision in law to waive the test requirement. However, special accommodations, such as extra time, may be requested. See "Registering for Alternative Testing Arrangements" for more information.

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Question
What is important to know about writing an essay?
Answer
An essay must be original, composed and organized by you when you select the essay topic during the test, and it must completely cover the topic. Writing a pre-prepared essay, as identified by raters, is considered cheating.

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After Registering to Test

Question
How do I change my registration?
Answer
See "Changing Your Registration" for details about how and when you may change your registration (e.g., your test date, your test area) or withdraw your registration.

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Question
My name has recently changed and now does not match the name that appears on my identification. What should I do?
Answer
See the identification policy in "What to Bring to the Test Site" for details about what you may be required to do or provide at the test site if the name on your identification differs from the name in which you registered.

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Question
My Social Security number hasn't been recorded correctly. How do I update my records?
Answer
Call FTCE/FELE Customer Service at (413) 256-2893.


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Scores and Score Reporting

Question
When will my scores be available?
Answer
Official score reports for both computer-based and paper-based testing will be mailed according to the schedule in "Release of Your Test Scores." You will receive two identical official score reports.

You may also view your unofficial pass/fail status online by selecting "Score Reporting." Unofficial scores will be posted by 5:00 p.m. eastern time on the score report date.

If you took a computer-based test, you will receive your unofficial score results for the multiple-choice questions at the conclusion of your test. If you took a computer-based test with a performance component, you will receive proof of testing that documents your completion of the test.

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Question
What percentage of the test items do I need to answer correctly to pass the test?
Answer
The FTCE and FELE tests are Pass/Fail tests, so if you pass your test you will see “PASS” on your score report. If you do not pass, you will receive a numerical score. To find out approximately what percentage of test items you need to answer correctly to receive a “PASS” score for any test or subtest, consult the chart on the Department of Education’s postsecondary testing Web site, http://www.fldoe.org/asp/ftce/pdf/percentpass.pdf.

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Question
My score report says I failed my test. How can I make sure the score was recorded correctly?
Answer
You may make an appointment to attend a score verification session. If you failed one or more tests or subtests, you will receive information and a request form with your official score report. See "Requesting a Score Verification Session" for more information about these options.

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Question
How can I obtain more copies of the official score report than the two copies I received?
Answer
Fill out the duplicate score report request form in the Score Interpretation Guide you received with your score report, or see "Requesting Additional Copies of Your Test Results" for more information.

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