Registering to Test

There is no fee for changing or canceling your registration online, and you may change your registration more than once. However, payment may be required when processing certain changes (e.g., changing from a less-expensive test to a more-expensive test). You must wait at least 48 hours before requesting an additional change.

Your request must be submitted at least 24 hours before a computer-based test appointment.

To request registration changes online, complete the following steps:

1. Select “Confirm or Modify Registration.”
2. Log in by following the instructions provided.
3. Request the appropriate changes to your registration.
4. If payment is required, enter your credit card information when prompted.
5. Submit your request by the appropriate deadline.

Refunds

A refund of your test fees is provided for registration cancellations made at least 24 hours before your computer-based testing appointment. Examinees must cancel testing appointments online as described above. Cancellations of testing appointments cannot be made by phone.

Refunds will not be offered under any other conditions.

Please note: If you have registered for a test that is scheduled to begin within 24 hours, that appointment cannot be canceled, and no refund or transfer of fees will be provided except as presented in the "Absentee/No Show Policy."

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