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2007–2008 Registration
and Testing Information
About the FTCE/FELE Before You Register Registering to Test The Day of the Test Obtaining Your Test Results Print Bulletin and Forms (PDF)
Preparation Information
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Links
Florida Department of Education—FTCE Information Florida Department of Education—FELE Information Florida Department of Education—Bureau of Educator Certification
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2007–2008
Contacts

If you have questions after reading the testing and registration information on this Web site, you may contact the offices listed below for further information. In all correspondence, please include, or be prepared to provide, your full name, mailing address, telephone number, and the test(s) about which you are requesting further information.

Select from the links below if you have questions about:

 ?   If you have questions about taking a paper-and-pencil test, including:
 
  • Receiving an admission ticket
  • Location of test administration
  • Special registration and deadlines
  • Transfer of registration
  • Refund of test fees
  • Test results
  • Duplicate score reports
  • Handscoring tests
  • Ordering test information guides

Contact: The FTCE/FELE program office at National Evaluation Systems (NES®)


Mailing address
FTCE/FELE Program
National Evaluation Systems
P.O. Box 660
Amherst, MA 01004-9018
For overnight delivery:
FTCE/FELE Program
National Evaluation Systems
300 Venture Way
Hadley, MA 01035

Phone number Telephone:
(413) 256-2893
7:00 a.m.–7:00 p.m. eastern time, Monday–Saturday, excluding holidays
(Automated Information System available 24 hours daily)

The FTCE/FELE program office is currently experiencing heavier than normal call volume during the late afternoon hours (2:00–4:00 p.m. eastern time). For quicker service, consider calling during the early morning hours (7:00–10:00 a.m. eastern time).

Fax:  (413) 584-7340
(Registration applications may not be transmitted by fax.)

Send an e-mail request E-mail:
To send an e-mail request to NES, go to www.fl.nesinc.com/FL_Email.asp.

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 ?   If you have questions about taking a computer-based test, including:
 
  • Taking a computer-based test (CBT)
  • How to register for a CBT
  • Which tests are available
  • Making an appointment at a CBT site
  • Payment online for CBT
  • Changing a CBT

Contact: The FTCE/FELE program office at National Evaluation Systems (NES®)


Mailing address
FTCE/FELE Program
National Evaluation Systems
P.O. Box 660
Amherst, MA 01004-9018
For overnight delivery:
FTCE/FELE Program
National Evaluation Systems
300 Venture Way
Hadley, MA 01035

Phone number Telephone:
(413) 256-2893
7:00 a.m.–7:00 p.m. eastern time, Monday–Saturday, excluding holidays
(Automated Information System available 24 hours daily)

The FTCE/FELE program office is currently experiencing heavier than normal call volume during the late afternoon hours (2:00–4:00 p.m. eastern time). For quicker service, consider calling during the early morning hours (7:00–10:00 a.m. eastern time).

Fax:  (413) 584-7340
(Registration applications may not be transmitted by fax.)

Send an e-mail request E-mail:
To send an e-mail request to NES, go to www.fl.nesinc.com/FL_Email.asp.

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 ?   If you have questions about score verification sessions, including:
 
  • Attending a score verification session in Tallahassee
  • Filling out the session request form (included with test scores)
  • Receiving an admission ticket
  • Location of session

Contact: Center for Advancement of Learning and Assessment (CALA) at Florida State University


Mailing address
Attn: Mr. Keya Razavi-CALA
210 Sliger Building
2035 E. Dirac Drive
Tallahassee, FL 32310-3700

Phone number Telephone:
(850) 645-1375

 
Send an e-mail request Web site:
http:/ /scoreverify.cala. fsu.edu

E-mail address for inquiries:
scoreverification@cala.fsu.edu


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 ?   If you have questions about teacher certification rules, including:
 
  • Applying for certification online
  • Determining individualized test requirements for certification
  • Receiving an Official Statement of Status of Eligibility

Contact: Florida Department of Education's Bureau of Educator Certification


Mailing address
Bureau of Educator Certification
Department of Education
Suite 201, Turlington Bldg.
325 W. Gaines Street
Tallahassee, FL 32399-0400

Phone number Telephone:
(800) 445-6739

Send an e-mail request Web site:
www.fldoe.org/edcert


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 ?   If you have questions about testing policy, including:
 
  • Testing policy as outlined in Florida Statutes and Florida Administrative Code

Contact: Florida Department of Education's Office of Assessment and School Performance


Mailing address
Office of Assessment and School Performance
Florida Department of Education
Suite 414, Turlington Bldg.
325 W. Gaines Street
Tallahassee, FL 32399-0400

Phone number Telephone:
(850) 245-0513

Send an e-mail request Web site for FTCE:
www.fldoe.org/asp/ftce

Web site for FELE:
www.fldoe.org/asp/fele


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We want to hear from you! Please take a moment to go to the Department of Education’s Web site and complete a Customer Feedback Survey regarding the testing services you have received. The information you provide will be analyzed by the Department of Education Program Managers and used for program improvement. To complete the survey, go to www.fldoe.org and click on "Educator Testing" to access the FTCE homepage. Follow the "online survey" link on the FTCE homepage.

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