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Reporting to the Test Site

Your admission ticket lists your test selection, test site, test date, and appointment time. Please report to the test site 30 minutes before your scheduled appointment time. Administration preparations, including verifying identification, seating examinees, and recording general information, must take place before the actual testing begins. If you have questions about the test site location or need directions to the test site, call FTCE/FELE Customer Service at (866) 613-3281 (toll free) or (413) 256-2893.

After you arrive at the test site, a photograph will be taken of you.

See "Rescheduling/Canceling, Refund, and Absentee/No Show Policies" to review the late arrival and no-show policies.

What to Bring to the Test Site

You must bring the following to the test site on the day of your test:

Your admission ticket Your admission ticket
Proper identification Proper identification as described in “Identification Policy

See “Test Site Rules” for information about what is not allowed at the test site.

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