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Payment Policy
You are responsible for ensuring that your account is paid in full and all payments have cleared. Any payment received after your test date may delay the reporting of your scores.
If your payment for a test date or a test service does not clear, you will have an outstanding balance. If you have an outstanding balance, Evaluation Systems will
- assess an additional processing fee to clear your account;
- prevent your registration for future test dates until your balance, including the additional processing fee, is paid in full;
- withhold reporting your scores to you, the Florida Department of Education, and other institutions until your account has been paid in full;
- limit payment options to clear your account to cashier's check or money order only, unless you pay for additional services using a credit card, in which case your credit card will be billed for both the outstanding balance and the additional requested services (you agree to pay for all such services and outstanding balances in the event your credit card company does not);
- apply check and money order payments for any additional services toward your outstanding debt first, with any excess applied to the requested service(s) (if paying for additional services with a credit card, your card will be billed for both the outstanding balance and the additional requested services);
- apply any credits or refunds for which you may be eligible first to your outstanding debt (Evaluation Systems will return any excess to you).
If a bank returns your personal check, Evaluation Systems will not allow you to make any future payments by personal check.
Once you submit your payment, you may call FTCE/FELE Customer Service to confirm the receipt of payment and status of your account.