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Absentee/No Show Policy

If you fail to appear for or are absent from an examination, no fees or charges will be refunded; however, a test registration may be transferred to a later administration due to an emergency circumstance that prevents you from taking the test, such as:

To request a transfer, submit the following to FTCE/FELE Customer Service:

FTCE/FELE Customer Service must receive the written request and the documentation of illness, injury, or death within 30 calendar days after the missed test date.

If you are experiencing flu-like symptoms, you should not report to your testing appointment. For additional information, see the Flu/Pandemic Policy.