What is a score verification session? Score verification sessions are provided in accordance with State Board of Education Rules 6A-4.0021(12)(a)(b) and 6A-4.00821(10)(a)(b) and allow examinees an opportunity to identify scoring errors that may result in a passing score.
Score verification sessions are not provided for study purposes. You will not be given the correct answers to the multiple-choice items you answered incorrectly, nor will you be provided with information on how to improve responses to performance assignments.
When and where are sessions held? Score verification sessions are available weekdays and Saturdays at the computer-based testing centers listed below. Evening hours may be available at some centers.
Do I need to register for a session? Yes, score verification sessions are provided by appointment only, and walk-ins cannot be accommodated. See "How do I register for a session?" below for more information.
How do I register for a session? You can register for a score verification session by selecting "Register Now." If you do not have an online account, you will be guided through creating one during registration. When your registration is complete, you will be e-mailed an admission ticket confirming the exact date, time, and location selected during registration.
Is there a fee for a score verification session? You must pay a nonrefundable $25 charge at the time of registration, using a credit card (VISA or MasterCard only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number.
When can I register? What is the deadline for registering or attending a session? You will not be able to register until your official score report is released. After your official score report is released, you have 30 days from the date of score release to register for a session. Sessions must be scheduled for a date no more than 45 days from the date of score release.
How do I change the date of my session? If you need to reschedule your session date or time, log in to your account and select the new date or time. Registrations for your session can be changed as many times as you wish but cannot be scheduled beyond the allowable registration window. You must make changes to scheduled sessions at least 24 hours in advance.
What if I need special accommodations? You will be asked during the registration process whether you are requesting special accommodations. If you requested and were approved for accommodations during your initial testing session, these same accommodations will be provided during your score verification session. No additional documentation is required.
If you have not previously requested and been approved for accommodations, or if you wish to request accommodations different from those provided during your initial testing session, you must complete and return the "Alternative Testing Arrangements Request Form" and provide the required documentation. Review of your request may delay scheduling of your score verification session.
What do I need to bring to my session? You will need your admission ticket and a valid, government-issued photo ID that includes your signature, such as a driver's license or state-issued ID card. All other personal belongings must be stored in lockers provided at the site until the conclusion of your session.
What happens in a score verification session? Before you start your session, you will be shown a brief video introducing the computer-based score verification process and explaining how to challenge the scoring of items you believe had a scoring error. Site staff members are not authorized to discuss test content or provide feedback once the session begins.
You will be shown only items you missed and the answers you provided; correct answers are not given. Session length is based on the number of items you missed with 2 minutes allotted for each missed item. For example, if you missed 20 items, you will be allotted 40 minutes to review all 20 items. You may spend as little or as much of this time on each item as you choose; however, all item scoring challenges must be completed by the conclusion of the session time.
What if my test included an essay, speaking, or speech portion? You will be able to review performance sections, including essays, recorded oral responses, and speech videos. These sections are scored holistically, and no analytical marks or explanations will appear on your scored response. However, you will see the scores assigned by raters. One hour is allotted to review all performance sections of an exam. If you believe your response was scored incorrectly you may request a score review.
What is required for an item scoring challenge or score review request? An item scoring challenge must be written in English and must provide a detailed and complete explanation as to why your answer choice is correct. This explanation must include information about why you believe each of the other answer choices to be incorrect or why you believe there is more than one correct answer. Item scoring challenges that are not supported by the required information will not be reviewed.
Score review requests must be written in English and must provide a detailed explanation as to why you feel your response was scored incorrectly. Score review requests without proper explanations will not receive a response.
What if I challenge an item? The Department of Education will review the challenge and provide a response to all appropriate and complete challenges within approximately 30 days. If you do not agree with the Department's response, you can request an administrative hearing in accordance with Section 120.57, Florida Statutes.
I missed my session. Can I reregister or get a refund? If you miss your scheduled session because of an illness, an injury, or the injury or death of an immediate family member, you must send a letter and any needed documentation to FTCE/FELE Customer Service within 30 days of your missed session date. If approved, you will be allowed to reschedule your session, but no refund will be provided. Contact FTCE/FELE Customer Service for more information on acceptable documentation.
For all other missed sessions, you will not be able reregister for the same exam, and no refund will be provided.
How soon after a score verification session can I retest? While you can make your registration to retest at any time, the date of your retest session must be on or after the 31st calendar day after attending a score verification session. This rule applies to exams taken on paper and on computer.
