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COVID-19 (Coronavirus) Update

Test Center Availability in Florida

Florida-based Pearson VUE-owned test centers and most of our college and university partner sites have reopened. Test centers that are open will appear when searching for appointments during the scheduling process.

Expired ID policy:

Effective June 1, 2021, expired IDs will no longer be accepted. You will need to bring two valid and unexpired forms of identification to the test site otherwise you will not be permitted to test. Refer to the Identification Policy for more information.

Mask policy:

Effective August 1, 2021, where required by federal, state, local, and tribal regulations, you must bring and wear your own face mask the entire time you are at the test center, including throughout your exam. In these locations, testing candidates without a face mask will be denied testing services.

Face masks are recommended at all other locations.

Other test centers may have their own mask policy. If you have questions about the mask policy at a specific location, please contact the test center directly.

For your health and safety at test centers:

In support of your health and safety and the health and safety of our employees, we will follow recommendations from the CDC and World Health Organization for preventing the spread of COVID-19. Therefore, we ask that candidates comply with the health and safety guidelines outlined on Pearson's COVID-19 webpage . We strongly encourage candidates to review these guidelines before their test appointment for the most up-to-date information.

To schedule or reschedule a test appointment:

When searching for an appointment to take your test, we offer the following suggestions:

• Sites will be listed in order of distance, with the sites closest to the mailing address on your account listed first. If you are unable to find an appointment that meets your needs, you can view more testing locations by clicking the “Show More” button at the bottom of the sites list.
• The first available appointment for the current month will be shown for each site. If scheduling late in the month or to view all dates with open appointments, click the calendar icon to open the full calendar for that site.
• To search for testing appointments on or around a specific date, use the “Advanced” search and select the “Near a specific date” option.
• Test appointments can be changed with no fee as long as the change is made at least 24 hours in advance of your current appointment and before your registration expires.
• Additional appointments may become available as test centers adjust their calendars. If you were unable to initially schedule your preferred date, time, and location, check appointment availability frequently and reschedule your appointment to meet your preferences.

To reschedule your registration, you must select a new appointment date/time and follow the on-screen prompts to confirm and complete the reschedule process. When the reschedule is successfully completed, you will receive a new appointment confirmation email and the new appointment details will be reflected immediately in your account.

If you cancel your registration, you will be required to submit a new registration and applicable payment to test on a future test date.

If you are ill on the day of your test appointment:

Do not report to the test center. If you miss your appointment due to illness, please review the Absentee/No Show policy, which includes information about requesting a transfer of your test registration.

If you prefer, you may withdraw your registration for a full refund.

Please check the Refund policy for more information.

If you have any questions or need help:

Please contact Customer Support.

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