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COVID-19 (Coronavirus) Update

Last Updated: March 16, 2023

COVID-19 Requirements

If you are testing outside of the state of Florida, please check Pearson’s COVID-19 webpage. for state and/or site-specific information regarding COVID-19 requirements or procedures. To find out if your test center has additional requirements, please carefully review the test center information, accessed by clicking on the test center name in the scheduling system.

Once scheduled, any additional requirements will also be included in your appointment confirmation email. Requirements may change after your appointment is scheduled and all candidates are strongly encouraged to carefully review the appointment reminder email, sent a few days before the test, for updated information.

To schedule or reschedule a test appointment:

When searching for an appointment to take your test, we offer the following suggestions:

• Sites will be listed in order of distance, with the sites closest to the mailing address on your account listed first. If you are unable to find an appointment that meets your needs, you can view more testing locations by clicking the “Show More” button at the bottom of the sites list.
• The first available appointment for the current month will be shown for each site. If scheduling late in the month or to view all dates with open appointments, click the calendar icon to open the full calendar for that site.
• To search for testing appointments on or around a specific date, use the “Advanced” search and select the “Near a specific date” option.
• Test appointments can be changed with no fee as long as the change is made at least 24 hours in advance of your current appointment and before your registration expires.
• Additional appointments may become available as test centers adjust their calendars. If you were unable to initially schedule your preferred date, time, and location, check appointment availability frequently and reschedule your appointment to meet your preferences.

To reschedule your registration, you must select a new appointment date/time and follow the on-screen prompts to confirm and complete the reschedule process. When the reschedule is successfully completed, you will receive a new appointment confirmation email and the new appointment details will be reflected immediately in your account.

If you cancel your registration, you will be required to submit a new registration and applicable payment to test on a future test date.

If you are ill on the day of your test appointment:

Do not report to the test center. If you miss your appointment due to illness, please review the Absentee/No Show policy, which includes information about requesting a transfer of your test registration.

If you prefer, you may withdraw your registration for a full refund.

Please check the Refund policy for more information.

If you have any questions or need help:

Please contact Customer Support.

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